Length of Course:  6 hours

Prerequisites: Personal care certificate, Cert 3 in individual support or equivalent

Cost:  $140 + $27 Booking & Resources Fee / per person (group and offsite bookings please enquire here)

Course Introduction

The administration of medications to clients is often a necessary part of being a support worker. This course is designed to provide an introduction to common medications distributed by Home Support Workers and Enrolled Nurses and how to prepare, administer and assist patients with their medications safely.

Medication Training – Key Competences Covered

• How to read and understand a medication chart
• Introduction to basic medication terminology
• The seven rights of medication
• Understanding a Client’s needs for various medications
• How to differentiate between administration, prompting and self-administration
• Understanding policy and procedures for medications administration
• How to respond to a medication incident
• Identification and reporting of any issues or concerns
• Documentation escalation
• Practical elements – administration techniques and procedures

Length of Course:  6.5 hours

Prerequisites: None

Cost:  $140 + $27 Booking & Resources Fee / per person (group and offsite bookings please enquire here)

Course Introduction

Assisting clients with their bowel care needs is a common requirement for Support Workers working with elderly or physically disabled clients. This course introduces the function of the gastrointestinal system, how to identify common bowel issues and assist clients with their bowel care needs. Stoma Care for colostomy clients requires unique training of the highest standards. In this course, you will learn how to care for various types of stomas and how to change and dress colostomy products. You’ll also get a good understanding of the medical conditions that require a stoma and how to support and assist clients living with a stoma and colostomy bag.

Bowel & Stoma Care Training – Key Competences Covered 

• An introduction to the gastrointestinal system
• Understand a client’s need for bowel care
• Promotion of a healthy bowel
• Medications, implications, and interventions
• Bowel-related medical conditions, autonomic dysreflexia
• Documentation and escalations
• Policy and procedures and infection control
• Practical element- administration techniques and procedures, including- micro enema, medication chart and infection control
• Understanding different types of stomas
• How to manage and change a stoma
• Lifestyle and psychological factors
• Medical conditions that require a stoma
• Documentation and escalation
• Written exam component
• Practical- Emptying and changing a stoma bag, exposure to products and equipment.

Length of Course:  6.5 hours

Prerequisites: None

Cost:  $160 + $27 Booking & Resources Fee / per person (group and offsite bookings please enquire here)

Course Introduction

Diabetes is one of the most common medical conditions that carers assist clients with, so having a good understanding of diabetes is a crucial part of your Support Worker training. This course educates students on how diabetes is diagnosed, its effects on the human body (internally and externally) and how to assist or administer medical treatments for clients. Glucagon is a medication which is used to treat Hypoglycaemia (low blood sugar/Glucose) in diabetics.

Diabetes and Glucagon Training – Key Competences Covered

• Understanding the origin and causes of diabetes
• The symptoms and types of diabetes
• How to Identify and Manage Symptoms
• Hyper/hypoglycemics and monitoring glucose levels
• Policies and procedures
• Medications and treatments
• Causes, risks and preventions
• Developing an understanding of Glucagon
• Signs and symptoms of Hypoglycaemia
• Differentiate between normal & abnormal side effects
• Evaluate and manage clients condition safely.

Length of Course:  6.5 hours

Prerequisites: None

Cost:  $140 + $27 Booking & Resources Fee / per person (group and offsite bookings please enquire here)

Course Introduction

This hands-on course provides extensive training for Support Workers on using various catheter systems and the medical or physical conditions that require catheter use. This training will give you the necessary skills to administer catheter care to clients and understand the basics of the urinary system. Men can use urinary sheaths or Uridome (often called condom drainage) if they have urinary incontinence and don’t want to or can’t wear pads. They fit over the male genitals like a condom and are attached at the end to a drainage bag to collect and store the urine until it can be emptied.

Catheter & Uridome Training – Key Competences Covered

• An introduction to the urinary system
• Understanding the medical conditions that may require a urinary catheter
• How to manage and assist clients with a catheter
• Introduction to the different types of catheters
• Documentation, incident reporting and infection control
• Practical and written assessment, including emptying a catheter
• Male Urinary Tract System
• Conditions that may require a Uridome
• Preparing and applying a Uridome
• Complications
• Policies and procedures
• Changing, cleaning, and maintaining a Uridome
• Written Assessment- Quiz
• Practical- Applying Uridome and drainage equipment

Length of Course:  3 hours

Prerequisites: None

Cost:  $80 + $27 Booking & Resources Fee / per person  (group and offsite bookings please enquire here)

Course Introduction

This is a helpful course for all carers and Support Workers but is essential for those caring for clients with Dementia. This training will teach you how and why the body can develop swallowing issues and how to prevent choking while assisting a client with eating.

Dysphagia Training – Key Competences Covered

• Understanding the gastrointestinal system.
• Medical conditions that may result in a dysphagia diagnosis
• Documentation and escalation
• Written assessment
• Practical assessment
• Malnutrition and management of swallowing & choking phaser

Length of Course:  3 hours

Prerequisites: None

Cost:  $80 + $27 Booking & Resources Fee / per person (group and offsite bookings please enquire here)

Course Introduction

PEG feeding training is essential for all Support Workers caring for clients with enteral feeding needs. This course will give you a thorough understanding of how the PEG system works and how to safely use, maintain and care for the equipment and assist clients with PEG feeding requirements.

PEG Feeding Training – Key Competences Covered

• Understanding the gastrointestinal system
• Medical conditions that require PEG/enteral feeding
• How to identify equipment and parts required for enteral feeding
• Skin integrity assessments
• Documentation and escalation
• Practical assessment
• Written assessment

Length of Course:  3 hours

Prerequisites: None

Cost:  $80 + $27 Booking & Resources Fee / per person (group and offsite bookings please enquire here)

Course Introduction

Both CPAP and BiPAP can be used to treat sleep apnoea, depending on your specific needs. CPAP is most often used to treat obstructive sleep apnoea. 3 BiPAP is used to treat more severe cases of sleep apnoea, often in people with central sleep apnoea associated with other underlying health issues.

CPAP/BiPAP Care  – Key Competences Covered

• Develop basic knowledge of the respiratory system
• Differentiate between BiPAP and CPAP
• Understanding the requirements of BiPAP and CPAP
• Identifying equipment
• Achieving management of BiPAP AND CPAP Equipment
• Understanding of prescription/pressure
• Practical Training- Assisting to fit mask and check settings

Length of Course:  3 hours

Prerequisites: None

Cost:  $80 + $27 Booking & Resources Fee / per person (group and offsite bookings please enquire here)

Course Introduction

Strategies include hand hygiene, personal protective equipment, cleaning, and appropriate handling and disposal of sharps. These are a first-line approach to infection prevention and control in health service organisations and are routinely applied as an essential strategy for minimising the spread of infections.

Infection Control- Key Components Covered

• Infectious diseases
• 5 moments of hand hygiene
• Health and hygiene practices
• Preventing infections in the home and workplace and precautions
• Practical- understanding of PPE and donning/doffing correctly

Length of Course:  6.5 hours

Prerequisites: None

Cost:  $140 + $27 Booking & Resources Fee / per person (group and offsite bookings please enquire here)

Course Introduction

Airway suctioning refers to the collective measures used for clearing a patient’s airway. It involves suctioning, clearing secretions, and maintaining the patency of the airway. This course includes practical training. Tracheostomy training ensures that support staff are introduced to the respiratory system and understand what a tracheostomy is, including the requirements and criteria for using the device. The course covers the associated risks, how clients can live day to day, and how the support worker can assist clients. The course will introduce the equipment required to manage, and staff will learn how to suction and help with tie changes. Importantly, this course will also cover the emergency management of a tracheostomy and the required documentation. The class also has a practical component to ensure the learner is competent and safe in practice before supporting a Tracheostomy client in the care sector.

Airway Suctioning & Tracheostomy Training -Key Components Covered

• Respiratory System
• Suctioning types and equipment
• Identifying when to suction and how
• Complications, maintenance, and troubleshooting
• Understanding of a tracheostomy and the requirements to have one
• Understand the respiratory system
• Care of client with a tracheostomy
• Management of emergency situations
• Develop practical based skills to manage a tracheostomy