As Australia commemorates Aged Care Employee Day, we reflect on the invaluable contributions of aged care workers, and the vital role they play in enriching the lives of older Australians. With more than 370,000 dedicated professionals working across residential,...
Human connection is at the heart of every meaningful interaction. For support workers, building rapport is an essential part for delivering care that is both respectful and effective. When trust is established, clients are more likely to feel safe, heard, and engaged...
One of the most effective ways to build your team’s capabilities is through workplace coaching—a practical, ongoing method of professional development that goes beyond traditional training. When implemented thoughtfully, coaching can strengthen staff performance,...
New research has confirmed a steady increase in aged care staffing levels across Australia since the introduction of new national care minute targets. However, the findings raise critical concerns about whether these improvements are translating into better care...
As this year’s NAIDOC Week unfolds, we reflect on the enduring strength, wisdom, and cultural heritage of our Aboriginal and Torres Strait Islander people. For those working in the healthcare sector, NAIDOC Week also serves as a critical reminder of the need to...
Amid the growing scrutiny of the disability and aged care sectors, recent events have underscored the urgent need for robust training in aged and disability care, particularly for providers working with clients who have complex needs. As these investigations continue,...
