Length of Course: 6 hours
Prerequisites: None
Cost: $147 per person (group and offsite bookings please enquire here)
Course Introduction
Introduction to the basics of a Home Support Worker role. Useful tips and tools, as well as universal policies and procedures applied to the in-home and community care industry. Thorough and compliant documentation is a requirement of the NDIS and Aged Care commissions for all service providers. This course will instruct you on documenting a client’s progress after a shift, reporting incidents and recording medical treatments provided.
Introduction to Support Work – Key Competences Covered
- Professional Boundaries in the Workplace
- Workplace documentation, including Incident Reporting
- Roles and requirements of a HSW
- Importance of documentation
- How to correctly fill your documentation
- Documenting by exception
- Objective and subjective documenting
- Structuring progress notes
- What is necessary information
- Policies and procedures
Introduction to Support Work Course Certification
A certificate of achievement is issued on completion of the course.