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The benefits of Complex Care Training for Support Workers
Providing quality in-home care requires a team that is not only compassionate but also highly skilled. In today’s Aged Care and Disability Support sectors, the demand for trained professionals who can confidently provide complex care is growing rapidly. With more...
Systematic neglect fuels Tourette’s crisis in Australia
Note: This article discusses suicide and self-harm. Please consider your wellbeing and seek help if needed. An Australian-first survey has uncovered a mental health crisis among children and adults living with tic-related disorders, including Tourette’s syndrome,...
Confronting gender bias in clinical care settings
Women’s Health Week brings renewed focus to the ongoing challenges women face in accessing equitable healthcare. One critical area of importance, especially for those working in healthcare, is understanding how unconscious gender bias can influence clinical care....
How aged care can better support families through grief and loss
A recent review, led by Flinders University, highlights an urgent need for a formal, coordinated framework to address the grief and loss experienced by families of residents in aged care facilities. The study underscores that grief often begins as soon as a loved one...
Tackling complex wounds as a care worker
Behind the walls aged care facilities, hospitals, and homes across Australia, an invisible health crisis is unfolding—wounds that refuse to heal. When left untreated, these wounds can lead to severe medical complications. Yet, with timely, specialised intervention,...
Key strategies to develop and strengthen your aged care team
As Australia commemorates Aged Care Employee Day, we reflect on the invaluable contributions of aged care workers, and the vital role they play in enriching the lives of older Australians. With more than 370,000 dedicated professionals working across residential,...
How to build rapport without crossing professional boundaries
Human connection is at the heart of every meaningful interaction. For support workers, building rapport is an essential part for delivering care that is both respectful and effective. When trust is established, clients are more likely to feel safe, heard, and engaged...
Essential workplace coaching practices to strengthen your team
One of the most effective ways to build your team’s capabilities is through workplace coaching—a practical, ongoing method of professional development that goes beyond traditional training. When implemented thoughtfully, coaching can strengthen staff performance,...
Aged care staff numbers rising, but is quality improving?
New research has confirmed a steady increase in aged care staffing levels across Australia since the introduction of new national care minute targets. However, the findings raise critical concerns about whether these improvements are translating into better care...