Each person experiences the world in their own way, and this is especially true for those on the autism spectrum. As autism presents differently in every individual, there is no single approach that works for everyone. Adopting a flexible and individualised method of support is essential. While there are practices that can help create a positive environment for those with autism, is it equally important to be aware of actions and attitudes that may be unhelpful or harmful. Therefore, we explore both the essential steps to take when supporting someone with autism, as well as pitfalls to avoid.

As a leading training provider for aged care and disability support, Skills Centre Australia emphasises the importance of individualised approaches in caregiving. By learning best practices and avoiding common missteps, support workers can promote a positive and empowering environment. 

How to support someone with autism

• Listen and observe

Understanding an individual’s specific needs and preferences is crucial. Observe their behaviours, communication styles, and triggers to tailor support effectively.

• Provide clear and consistent communication

Many individuals with autism thrive with clear, direct, and structured communication. Use simple language, avoid ambiguous phrases, and, if needed, use visual supports to enhance understanding.

• Respect sensory sensitivities

Many autistic individuals have heightened or reduced sensory sensitivities. Providing accommodations such as noise-cancelling headphones, dimmed lighting, or alternative textures can help create a more comfortable environment.

• Promote predictability and routine

Changes in routine can be distressing for some people with autism. Maintaining consistency and providing advance notice for changes can help them feel secure and prepared.

• Encourage special interests

Many people living with autism have deep interests in specific topics. Engaging with their passions can be an effective way to build rapport, encourage learning, and provide comfort.

• Use person-centred approaches

Every individual with autism has their own strengths, challenges and communication preferences. Personalising support strategies to meet their needs promotes trust and better outcomes.

• Advocate for inclusion and understanding

Ensuring that workplaces, schools, and social environments are inclusive can help autistic individuals feel valued and understood. Encouraging awareness and acceptance within the community promotes better interactions.

What to avoid when supporting someone with autism

• Do not assume one-size-fits-all solutions

Since autism is a spectrum, what works for one individual may not work for another. Avoid applying genetic approaches without considering personal preferences and needs.

• Do not force eye contact or physical touch

Some autistic individuals find direct eye contact or physical touch uncomfortable. Respecting their boundaries is essential for building trust and effective communication.

• Avoid overloading with information or stimuli

Providing too much verbal information at once or exposing individuals to overly stimulating environments can be overwhelming. Break information into smaller, digestible parts an minimise sensory overload when possible. 

• Do not dismiss stimming behaviours

Self-stimulatory behaviours (stimming), such as rocking, hand-flapping, or humming, are often coping mechanisms for managing emotions or sensory input. Unless they are harmful, there is no need to stop or discourage these actions. 

• Do not underestimate their abilities

Assuming that someone living with autism is incapable of learning, working, or socialising due to their diagnosis can be both patronising and limiting. Many autistic people are highly capable and can thrive in the right environments. 

• Avoid speaking for them without permission

If the individual can communicate their needs, preferences, or thoughts, allow them to do so. Respect their autonomy and involve them in decision that affect them.

• Do not ignore or minimise their challenges

While it is important to focus on strengths, it is equally necessary to acknowledge and address difficulties with appropriate support. Invalidating their struggles can be frustrating and alienating.

Supporting individuals with autism requires an approach centred on respect, understanding, and individualised care. By following best practices and avoiding common mistakes, caregivers, educators, employers, and peers can create an environment where autistic individuals feel valued and empowered. Awareness and thoughtful actions can lead to more meaningful interactions and improved quality of life for those on the autism spectrum. 

At Skills Centre Australia, we offer an industry-recognised Autism Care Training designed to empower healthcare workers with the skills needed to provide effective and compassionate support. For more information, or to enrol, visit the course page on our website, https://kcskillscentre.com.au/training/autism-and-dementia-training-for-support-worker/.